Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.
Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability.
Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. Therefore, they do not have the same rights and public assess as a highly trained and certified Service Dog does.
Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go.
When a person with a service animal enters a public facility or place of public accommodation, the person cannot be asked about the nature or extent of his disability. Only two questions may be asked:
With the growing number of people claiming they have a Service Dog, when in fact, they do not have a service dog. Now, several states and major airline companies have tighten the leash and updated their regulations on Service Dogs and Therapy/ Emotional Support Animals.
Therapy Dog and Emotional Support Animal laws very from state to state, so please check with your local government to get the latest on your state's laws.